Marquee Trading

As the 1st hire to Goldman Sachs’ trading business, I have the privilege to create not only a new generation of trading technology, but also an extraordinary design team with an innovative, yet precise, design culture. I’m responsible for setting product vision and moving the mission forward through the desktop, web, and mobile experiences. I work cross-functionally with Product Managers, engineers, data scientists, and business leaders. I established the design process, and the global cross-functional communication and hiring process.

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Role
Product design lead & design manager
Year
2017 - 2022
Contribution
Create price transparency
Breakthrough siloed bank structure
Trading on the go
Team building
Peer quotes
Overview

Contribution

Create price transparency

I joined when the trading business was reinvented by technology. I was responsible for identifying opportunities as a product design lead. After researching and interviewing users, I realized how important it is to create price transparency for commodity traders. Commodities are unlike other businesses; they have many more players, including exchanges, banks, and local providers. In order to create the transparency users need, I created a design direction that provides price and market depth, and created a united price center so that users can consume price data easily.

Price transparency

Enhanced Liquidity Portal
Breakthrough siloed bank structure
The Goldman Sachs trading floor has been in existence for 150 years. The business was originally set up siloed in nature. In order to innovate from a user's perspective, I pushed data centralization through the Marquee platform so that users don’t need to go through multiple entries and siloed workflows.

Order management

Order management
Trading on the go
As data structure matured along the way with design, I was responsible for transforming desktop trading to mobile trading.

Mobile trading

Team building
As the design manager, I was responsible for setting up a design process for the trading business as well as hiring designers and overlooking external design agencies.

Peer quotes

“May is a pleasure to work with! She is always available for UX questions, puts in great thought to her designs and really excels at reviewing her work with the rest of engineering. She is my favorite person on the team to work with.”

- Lead engineer

“May is the kind of rare talent that any team would be lucky to have. May is extremely knowledgeable in finance as well, and her contributions are definitely key factors that have led to the success of the Marquee Mobile team. She has been the epitome of a mentor. I believe she is a solid example of a successful woman in business, one reason being that she views the world with an open mind so she can bring new perspectives and ideas to solve ambiguous problems.”

- Designer

“It has been a pleasure to work with May and feel she is a safe pair of hands. Over the past year I have seen May take on a number of projects, managing workloads and timelines effectively. May has also grown in her ability to work with end users and stakeholders. I have also been impressed with the way May has conducted end user interviews and testing sessions.”

- PM

Impact

- Optimizing trading user engagement
- Creating design initiatives to establish the first Wall Street cross-asset platform that includes Forex, Commodity, and Credit
- Establishing design process and continually iterating
- Building a design team
I work as part of a large multi-disciplinary team, covering trading strategies, policies, legalities, and operations. I collaborate constantly with our engineers and regularly present future direction of design to people at high levels in the company. Making sure we have broad alignment and shared goals is key in a very ambiguous space.